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Customer Service Representative

Seacoast Tree Care, North Hampton, NHPosted: April 1, 2023, 12:00am

Workplace:

Job type: Full-time

Compensation: $40,000-$42,500 per year

About the job

Our team is growing! If you have a willingness to learn we are looking for you to join us!

· This position is Monday - Friday 7:30 am to 4:00 pm.

· This candidate will use CRM software for incoming telephone calls, taking messages, scheduling appointments, answering customer questions and concerns, and escalating information to the appropriate person when necessary.

· Any customer interaction must be handled professionally and in a timely manner.

· This candidate will use CRM software to process work orders & proposals, confirm dates for upcoming jobs, collect deposits for upcoming jobs, and follow up with clients to ensure customer satisfaction.

Candidate Requirements:

· The ideal candidate must have 3 years of customer service experience.

  • Strong computer skills including CRM experience, and the ability to learn new computer software quickly.
  • Strong typing, grammar, spelling, and math skills are required.
  • This candidate will be able to multitask and utilize time management to complete assignments and tasks.

Job Type: Full-time

Pay: $40,000.00 - $42,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Experience level:

  • 1 year

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

About the company

Just like you, trees need someone to care for them. Let us help you stop stressing about your trees and give you peace of mind.

Seacoast Tree Care Can Help With:

Low-hanging branches Removing dead/decaying limbs Thinning out crowded trees Treatments for pests and diseases

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