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Assistant Property Manager

Northfield Properties. LLC, Portsmouth, NHPosted: April 20, 2023, 11:58pm

Workplace: On-site

Job type: Full-time

Compensation: $20-$25 per hour

Experience: 1-2 years

About the job

Assist in leasing, occupancy, revenue, delinquency, customer service, administrative and property oversight.

Description

If you are career-minded, driven and share our passion for the property management industry keep reading! We work hard and have fun as we work to make our communities a better place to live! Our property management team is seeking a team member to assist with all the fun stuff below and collections too at our newest property in Portsmouth, NH! But first, enter our bragging zone!

BEWARE! BRAGGING ZONE!


  • The owner is an ambitious and successful real estate investor laser-focused on continued growth and acquisition of multi-family real estate properties in MA and NH. 1,000+ units is in sight!
  • Oh, and, he will make you LOL with his great sense of humor!
  • Our work is important and impacts the communities where we live. We create clean and safe homes for good people.
  • We pay 100% of employee medical coverage!
  • Your input, ideas and feedback are always encouraged and appreciated!
  • You get to use the latest property management technology and your creativity with social media to drive results.
  • You can be a professional but leave the large corporate mindset behind and work with real people who love this business.
  • You can work from home and from our newly acquired and renovated Portsmouth, NH property.


THE STUFF YOU LOVE TO DO

Leasing


  • Show, lease and move in prospective residents and answer relevant questions
  • Invoke additional marketing efforts to minimize vacancy such as coordinating photography, outreach, open houses, signage, etc.
  • Conduct daily follow up to all inquiries from prospective residents – email, calls, and text message in an effort to convert inquiries to tours; Convert tours to leases
  • Process applications to include generating credit reports, verification forms and rental references

Occupancy


  • Assist in maintaining budgeted occupancy
  • Assist in processing renewal offers and leases each month
  • Assist in maintaining lease expiration management amongst the organization


Revenue & delinquency


  • Assist in overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
  • Perform collection duties to capture rent and minimize delinquency – phone calls, emails and text messages. Document status of each account accordingly with status and maintain monthly records
  • Charge late fees, NSF fees and any other applicable fees when needed
  • Assists and processes legal documents (Notice to Quit) on the 5th of the month
  • Forwards any delinquent account to legal team for further processing when needed


Customer service


  • Build positive relationships and maintain an excellent customer service relationship with residents, vendors and prospective residents
  • Assist in resolving questions, requests and complaints from residents
  • Assist in responding to messages and emails in a timely manner
  • Assist the property manager to Inspect properties to assess condition of building and grounds, and to ensure empty units are ready
  • Assist in coordinating with vendors, residents to address maintenance needs
  • Assist in follow up to residents with pending working order status as well as completion of work orders to ensure thorough customer service and communication


Administrative, audit, lease and compliance


  • Manage records and files of current residents – will require audit of all files
  • Perform administrative functions such as record keeping, sending notices to residents, scanning, data entry and maintaining account information in AppFolio
  • Assist property manager in processing Final Account Statement upon move outs
  • Assist in signing leases
  • Monitor and ensure residents are adhering to the lease – could require lease violations, renter’s insurance requirement, etc.

Property Oversight

  • Support the Property Manager on oversight of all properties and any other tasks needed.

YOU’LL NEED THESE


  • 1-2 years’ experience in an entry-level property management role
  • Valid driver’s license and clean driving record required
  • Ability to successfully pass a credit, criminal and motor vehicle background screening
  • Strong ability and drive to communicate with tenants to collect overdue rent payments
  • Strong computer skills and ability to utilize various software programs
  • Creativity, marketing and social media skills
  • Strive to deliver superior customer service and understands the importance
  • Ability to communicate effectively, showcase empathy, patience and professionalism
  • Ability to prioritize tasks
  • Strong problem solving skills
  • Excellent interpersonal and team-work skills


WAIT, THERE'S MORE


  • Work Schedule (Full-Time): Tuesday – Saturday 9:00 am – 5:00 pm
  • Job Location: Hybrid - work from home and at our Portsmouth, NH property and travel to our Windham, NH property to work 5-6 hours per week
  • Our Property Locations: Portsmouth, NH, Windham, NH, Haverhill, MA, Peabody, MA and Salem, MA, Concord, NH,
  • Websites: www.northfieldproperties.net and www.northfieldhandyman.com
  • Pay: $25 per hour plus commission package
  • Benefits: Medical (100% company paid for employee coverage), Paid Time Off and Paid Holidays.


NEXT STEP TO GET YOU IN HERE!

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Salary

$25 - $25 per hour

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