Job Title: Fiber I&R Technician Job Category: Technician

Division/Department: CS Contract Solutions MSO-CLIENT Consolidated
Communications

Location: Vermont / New Hampshire /
Maine

Project Duration Long Term Position Type: Full-time

HR Contact: Charlene Ellis Date Posted: 5/2/2023

Posting Expires: 6/2/2023

Applications Accepted By:

Job Description

The Fiber I&R Technician position is in Maine, Vermont, and New Hampshire, and is full-time. The primary function is to install fiber optic internet services, providing world class quality, and product education for residential and commercial customers.

ROLE AND RESPONSIBILITIES

• Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
• Ensuring adequate performance of internet, phone and if applicable, television services
• Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
• Place aerial or buried fiber optic drops and install interior and exterior wiring.
• Observe all safety rules and OSHA regulations.
• Work at heights by using/setting up various types of ladders.
• Work in confined spaces.
• Lift up to 80lbs unassisted.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and time keeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
• The ability to relocate throughout different regions of NNE periodically, to maintain the client’s work volumes.

QUALIFICATIONS

• Fiber optic internet and home phone service experience preferred, but not required. We offer paid training.
• Must have own truck, van, or SUV with a ladder rack.
• Must have own tools to perform the job.
• Smartphone and Laptop are required.
• Must have personal protective equipment (PPE). Including, but not limited to: lace up steel toe boots with a defined ½” heel, hard hat, reflective safety vest, a fall resistor, and safety cones.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.
• Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Why Work for CS Contract Solutions?

We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k. CS is growing rapidly and believes in promoting from within. We have many growth opportunities available.

We keep our axes sharp. Our culture is one that recognizes people are a company’s number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician.

We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.

What we are looking for...

Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers’ needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At CS we have a set of core values that we operate under. To work here, you will need to align with them.

• Honesty and Integrity
• Attitude over Skills
• Courage
• The 3 E’s. Effort, Energy, and Execution
• Keep a sharp axe

ADDITIONAL NOTES

The pay is production based. Rates will be provided upon resume submission. Paid training available. We offer health, vision, and dental insurance, PTO, and 401k.

We’d love for you to join us in changing the industry one install at time.

Created By: Charlene Ellis Date: 5/2/2023

Reviewed By: Nathaniel Morin Date: 5/2/2023

Posted By: Charlene Ellis Date/Time: 5/2/2023

2

Job Type: Full-time

Pay: $2,000.00 - $3,500.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Manchester, NH: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a truck and tools?

Experience:

• Fiber Optics (Preferred)

Work Location: In person