• Train store associates and leadership on backroom processes and standards, including, not limited

to bailer equipment training, freight operations, as well as storage standards.

• Ensure that all store stock associates properly handle merchandise and safety equipment. Ensure

that all store stock associates adhere to safety requirements.

• Support the store leadership team in orienting new associates, training associates, developing a

high performance team, assisting in scheduling, as well as supervising store stock associates. This
role may help plan, delegate, and follow up on assignments and training.

• Partner with store leadership and the Customer Service Lead to use store level reporting to ensure

BOSS benchmarks are being met. Communicate freight improvement opportunities.

• Play a key role in running the backroom year end inventory including preparation, scanning

accuracy, as well as closeouts.

• Organize and control any fixtures stored in or near the receiving area.
• Ensure that the Company’s recycling program is followed correctly.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Minimum 1-3 years of professional experience in other retail environments is required.
• Prior experience in receiving, stocking, maintenance, as well as training in other retail

environments is preferred.

• Proficient in email, Qlik, and the Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).

ATTRIBUTES:

• Effective Communicator: You possess strong communication skills and have the ability to build

and maintain a culture of trust and respect.

• Team Oriented: You collaborate as well as work effectively with all team members and leaders.
• Self-motivated: You can work with a minimum of supervision and be capable of strategically

prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed
to meet larger strategic initiatives.

• Passionate: You must be passionate about driving and supporting retail store backroom and

receiving processes (e.g., BOSS, RTW, Fast Freight Forward).

• Organized: You lead by example in serving all of our stakeholders: customers, owners,

communities, and fellow associates.

• Planning: You are able to anticipate and plan for upcoming events (e.g., seasonal freight, RTW).
• Time Management: You are able to handle multiple projects at once, and can organize multiple

projects around given deadlines.

• Leadership: You are a leader and exhibit that in your everyday work. You pride yourself on

developing your leadership skills and working with a diverse group of customers and associates.
WORK ENVIRONMENT:

• Works primarily in a climate controlled environment with minimal safety and health hazard

potential. This position may require extended periods of moving, remaining stationary, ascending,
descending, and positioning oneself to complete various tasks throughout the shift.

• May be responsible for physical activities including setting and operating a ticket gun, cutting

case merchandise, displaying products, counting money, using hand tools and power equipment,
ascending or descending a ladder, moving, reaching, and lifting on a frequent basis. Should be
able to lift thirty-five (35) lbs on a regular basis.

• Sometimes works in an office environment sitting at a desk, table, or computer workstation for

extended periods of time. Sometimes uses near vision for reading and computer tasks.

• Reasonable accommodations may be made to enable individuals with disabilities to

perform essential functions.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job
duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any
time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the
Company may terminate your employment at any time, with or without notice.

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