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Front Desk Agent

DoubleTree by Hilton Manchester Downtown, Manchester, NHPosted: May 17, 2023, 12:00am

Workplace: On-site

Job type: Part-time

Compensation: $16 per hour

Experience: 0-1 year

About the job

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!
Location Description:
At the DoubleTree By Hilton Hotel Manchester Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you!

Overview:
Guest Service Agent – Full Time & Part Time
You are invited to join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown. We are seeking an organized, dependable, and passionate candidate to fill our Guest Service Agent (GSA) position. This position pays $16.00 per hour plus additional incentive payouts. The primary functions of the GSA are to provide personalized and empathetic service, greet guests immediately with a friendly and sincere welcome, complete the registration process, promptly answer the telephone, assist guests at checkout and provide a safe, secure, and hospitable environment for all guests and employees to meet Hilton’s excellent standards of service. Previous hotel GSA experience is required. The DoubleTree Manchester is part of the Pyramid family of hotels. You will be part of a team that truly believes in the experience of both our guests AND our team members. Our full-time team members will be eligible for medical, dental, vision, life, and pet insurance as well as PTO and 7 Paid Holidays. In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. And we pay weekly! We want you to come for the job and stay for the exceptional culture and benefits. What are you waiting for? Apply now!
Qualifications:
Previous hotel front desk experience preferred.
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