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Call Center Customer Service Rep

Adecco, New HampshirePosted: May 20, 2023, 11:53pm

Workplace: On-site

Job type: Full-time

Compensation: $42,000-$48,000 per year

Experience: 2-5 years

Education: High school

About the job

Job Description

Are you a Customer Service Expert who loves working in a call center environment? Looking for 1 st shift hybrid schedule? This permanent position is for you!
Apply Now for immediate consideration!
Adecco is helping a local client source for Customer Service Rep in Manchester, NH
The pay rate for this position is: $42K- $48K a year

The schedule for this position is: M-F 8am-5pm (WFH Mondays and Fridays)

The location of this position is: Zip Code - 03109

Responsibilities Include:
  • Service approximately 80-100 customer contacts per day inclusive of phone email and chat interactions
  • Provide price and availability, order status, and general customer information upon request
  • Participate in on-call rotation (approximately 4 times per year)
  • Utilize strong technical knowledge to handle more advanced product-related inquiries
  • Manage key accounts, challenging accounts, and challenging salespeople
  • Facilitate creation of customer order reports
  • Qualifications:
  • HSD or equivalent
  • 2-5 yrs of Call Center experience
  • SAP and Salesforce experience preferred
  • Customer service problem solving skills
  • Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
    Apply now to be considered for this opening!
    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

About the company

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