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Service Advisor

McGee Toyota of Epping, Epping, NHPosted: June 16, 2023, 3:31pm

Workplace:

Job type: Full-time

Compensation: $42,000-$80,000 per year

About the job

The Service Advisor is responsible for promptly greeting incoming Service guests, creating an accurate repair order for the technicians (using the customer’s words), completing estimates and providing them to customers, selling additional recommendations, and billing out/cashiering the repair orders (accurately) when work is completed.

Responsibilities include but are not limited to:

  • Greet and consult with the customer on applicable service needs
  • Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer

Qualifications include but are not limited to:

  • Automotive Service Advisor experience in a dealership setting required
  • Strong communication skills to deal with customers and employees
  • Proficient computer skills
  • Positive, can-do attitude

Certificates, Licenses, Registrations:

  • Automotive Service Excellence (ASE) Certifications (where applicable)
  • Manufacturer Training
  • Valid Driver's License

Job Type: Full-time

Pay: $42,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Epping, NH 03042: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

About the company

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