Manager, Volunteers

SUPERVISOR: Vice President, Programs

POSITION: Full-time, salary, exempt

DESCRIPTION

The Manager, Volunteers is responsible for recruiting, retaining, and recognizing thousands of volunteers in our volunteer event run organization.

The position is a part of the program department, which carries out the mission of Special Olympics New Hampshire.

SONH CULTURE

Special Olympics New Hampshire is a fast-paced, non-profit organization providing services to people with intellectual disabilities. The organization has a small staff, a heavy event driven workload and frequently works under deadline pressures. Employees must demonstrate personal discipline and self-motivation to meet SONH organizational and program goals. Each SONH staff member is expected to demonstrate flexibility in assignments, tasks, schedules and roles, working cooperatively with staff members and/or volunteers to meet our goals. Flexibility in work assignments and role is essential in all our work. Staff will report directly to volunteers leading specific projects each year (if applicable). Demonstrating support for our athletes, donors and volunteers is a requirement for all staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Position specific areas of responsibility

o Volunteer recruitment

o Volunteer retention

o Volunteer recognition

General

o Fiscal management

§ Ensure that money spent is within budget and submitted in a timely manner (check requests, expense reports and credit card statement)

§ Submit time allocation form monthly

§ Record all in-kind donations

o Organization, Communication and Time Management

§ Utilize a system of time management that will allow you to establish and meet deadlines.

§ Maintain an efficient system of communication within the organization

§ Maintain communications in a cooperative and professional manner with all levels of SONH, including staff, volunteers and athletes by demonstrating:

· Open communications with respectful and constructive expression of differences;

· Treating all employees with dignity, respect and courtesy; and

· Making every effort to resolve conflict and communication issues.

o Each staff member must help with general organizational needs, while also ensuring that their specific tasks are being completed

§ All hands-on deck events

§ Common area cleanup

§ Transporting items to/from Morgan

o Ability to work flexible hours that include evenings and weekends, multiple overnight events required

o Performs other tasks as assigned

KNOWLEDGE AND EXPERIENCE

· 5 years of work experience

· Strong computer skills (MS Office)

· Attention to detail and accuracy are essential in this position

· Demonstrated success in time and project management

· Comfortable working in a fast-paced environment, and can multi-task

· Understands the sense of urgency required to support an event

· Ability to be flexible in thinking and problem solving

· Excellent communication and interpersonal skills; ability to delegate where required and foster a team atmosphere

· Ability to convey a positive and professional image, even under pressure

· Proven ability to effectively work with diverse groups

· Ability to work flexible hours that include evenings and weekends

· Bachelor’s degree

· Valid driver’s license

EQUAL OPPORTUNITY EMPLOYMENT

SONH is committed to provide equal employment opportunities to all qualified individuals. This includes equal employment and advancement opportunities to all individuals without regard to race, color, religion, sex, national origin, citizenship, age, marital status, disability, genetic information, military status, sexual orientation, gender identity, and any other status protected by applicable law.

PHYSICAL, MENTAL AND VISUAL REQUIREMENTS

Good vision is required for the time reading a variety of documents and for computer work. Must be able to lift 50 pounds to assist in preparing equipment for events. Most tasks require bending, reaching, walking and sitting. Many tasks require sitting and a broad range of motion. Most tasks require frequent mental and visual attention and the ability to re-focus attention following interruptions.

Work requires travel by automobile to communities throughout NH for meetings and program operations. Employees must maintain a valid NH driver’s license and manage travel arrangements, including overnight accommodations. Employees are responsible for loading and moving program materials, assorted promotional goods and/or tools into personal vehicles or other vehicles as needed to meet schedule deadlines.

Work schedules fluctuate as needed to meet program management goals and planned schedules.

SAFETY

Work is performed in SONH offices and at various venues for meetings and events during the year.

Travel by automobile requires attention to safe driving practices, including the wearing of seat belts. SONH employees are expected to follow motor vehicle laws of each state in which they drive for business purposes, including laws prohibiting the use of cell phones while vehicle is being driven.

The employee must be able to perform the duties and responsibilities of the position without posing a direct threat to his or her health and safety or the health and safety of other individuals in the workplace.

PHYSICAL DEMANDS

JOB REQUIRES: Occasional Frequent Continuous

part of day 1% - 33% 34% - 66% 67% - 100%

bending _____X______|___________|__________

kneeling _____X______|___________|__________

squatting _____X______|____________|__________

climbing _____X______|____________|__________

standing _____X______|____________|__________

walking _____X______|____________|__________

sitting ____________|____________|____X_____

reaching _____X______|____________|_________ LIFTING/CARRYING

maximum lbs.: 50

lifting _____X______|____________|________ frequent lbs.: 25

driving _____X______|____________|_________

fine motor skills ____________|____________|___X____

Does job require Repetitive Motions? (check if applicable)

Wrist Elbow Shoulder Ankle

Right/Left side _X_L/R__X__|_____L/R___|___L/R_____|_______|

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: Hybrid remote in Concord, NH 03302