FedPoint, previously doing business as Long Term Care Partners, LLC, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring an Instructional Designer/Curriculum Developer to join our team! This is an exciting role working in a 400+ person company with big aspirations, and a wonderful culture. We are a fun, professional and engaging team looking to welcome someone who will make us better. We are offering a hybrid schedule to balance working from home and in the office. In office days will be required 2 days per week.

The Instructional Designer and Curriculum Developer is responsible for developing and delivering training for new and existing Customer Service Representatives, , Account Research staff, , and other employees across other operational unitis within FedPoint. Primary responsibilities includes performing regular needs analyses, developing new training programs, and maintaining/updating existing training plans. When necessary, the incumbent will also assist Customer Service management with developing department documentation and procedures, mentoring CS staff, and participating in improvement/quality assurance programs.

The Instructional Designer and Curriculum Developer is accountable for the quality, accuracy and transfer of learning from the classroom to the production environment for all classes taught.

Required:

• High School diploma or equivalent required.
• College course-work or professional experience using adult learning theory required.
• Minimum 3+ years' experience in designing and delivering training required.
• Proficiency in e-learning development software including Captivate Storyline (or competitor equivalent) required.

Benefits:

In addition to working for an excellent company, with great people and culture, what's in it for you?

Here's just a sampling of some of the benefits that full-time members of the FedPoint family receive:

• Comprehensive orientation and on-boarding to get you acclimated to your new job and your new company.
• 6% matching 401k contribution, with 100% immediate vesting.
• Lots of Paid Time off - 3 weeks' vacation, 7 sick days, 3 personal days, and 13 paid holidays!
• Competitive benefits including Health, Dental, Vision, and disability insurance, along with Flexible Spending Accounts, and a generous Retirement Program.
• Generous tuition reimbursement program to support career goals.
• Corporate Giving and Matching Gifts Program.
• A wide variety of personal, professional, and career development programs available.
• Comprehensive wellness program offering a variety of resources and activities to help your wellbeing in the following areas: career, financial, mental & emotional, physical and social & community.

FedPoint is an equal opportunity employer. Our company is a Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) federal contractor and committed to hiring veterans.