Comfort Keepers is a locally owned and operated company providing joy to seniors via home care services. We are seeking a motivated, high-energy, great communicator for the position of Scheduler/Office Assistant.

Are you looking for a rewarding job in a fun office setting? This fast- paced position is within our Plymouth office with an excellent team atmosphere Monday through Friday between the hours of 8am and 5pm. The Scheduler/Office Assistant works 32 to 40 hours a week.

See what our admin team says….

“The owner works very hard and does an amazing job to make Comfort Keepers an enjoyable and rewarding career. The office staff are all so friendly and have become more like family. I am proud to say that I love being a part of the Comfort Keepers team.”

“It is a pleasure to work in an office where you have a job to do, but everyone is available to help if needed. It is a team effort, and it feels that way.”

“The owner and everyone in the office is very friendly and knowledgeable. Everyone works together as a team to provide excellent care for the clients. There has not been a day in the past year and half I have been with Comfort Keepers where I have not wanted to come to work. I love my job and everyone that I work with; I am proud to be part of the Comfort Keepers team!”

Scheduler duties:

· Operates multi-line telephone console to receive and direct incoming calls and provides general information for callers. Obtains caller’s name and contact information and arrange for appointment or another appropriate follow-up, if necessary.

· Directs callers to destination, records name, time of call, nature of business, and person called.

· Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services.

· Assist in matching caregiver qualifications and availability to client’s needs.

· Participate in the on-call scheduler rotation.

Office Assistant duties:

· Greets visitors, determines the nature of their business, and directs them to the proper destination or individual.

· Types memos, correspondence, reports, and other documents.

· Assist with filing duties and a variety of other clerical jobs as necessary.

· Processes weekly client service reports.

Requirements:

· Health care field experience (preferred)

· High School diploma

· Computer skills required.

· Multi phone line experienced preferred.

· Ability to multi-task, prioritize and adjust for hectic schedules.

· Extremely self-motivated and ambitious, wanting to be a part of a business, you can personally help grow.

· Outgoing and friendly!

· Excited to help caregivers and the administrative staff deliver excellent in-home care.

· Organized, impeccable follow-through, detail-oriented with a high level of professionalism.

We are looking for dedicated, loyal and A+ performers who want to make an impact on our company, senior care and our community. This is a very rewarding job with tremendous flexibility to make it your own.

The hourly rate starts at $20.00 and includes 90-day and 6-month reviews with raises. Bonus available after six months, on call rotation is paid, and the benefits of medical, dental, and vision insurance with 90% employer contribution, 401K, paid holidays, and vacation time.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• Are you willing to undergo local and federal background checks as required upon hire?

Experience:

• Customer service: 1 year (Preferred)
• Health Care: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person