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Admission Processing Coordinator I

Southern New Hampshire University, Manchester, NHPosted: July 4, 2023, 11:56pm

Workplace:

Job type: Full-time

Compensation:

About the job

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
This position is based in the following office location:
Manchester, NH
The Opportunity
The Admission Processor builds and maintains electronic files for all applicants to Southern New Hampshire University. Admission Processors will communicate with internal and external customers. You can navigate between multiple job responsibilities while maintaining excellent accuracy. You will report to the Enrollment Support Services Team Lead. This position is a hybrid role, working 3 days remote and 2 days in the office.
In this role, you'll get to:
  • Contribute to a professional work environment and demonstrate knowledge while having a positive and professional outlook.
  • Be a cultural ambassador and department representative in all cross-functional interactions
  • Use and navigate our computer programs
  • Ensure accurate and efficient data entry
  • Maintain Service Level Agreements with all internal and external customers
  • Use SNHU's Customer Relationship Management software to request, receive, and track admission documents
  • Retrieve and prepare physical documents to be scanned into an electronic filing system
  • Outreach to external institutions by phone and email to request transcripts
  • Follow existing procedures to update student and affiliation account records
Work Schedule:
Tuesday-Saturday 8:00am-4:30pm EST
(3) days a week option to work remote
(2) working in office (1) of the in office days has to be Saturday.
A minimum of (1) evening shift a month (11:30am-8:00pm EST)
What we're Looking For:
  • High School diploma or equivalent
  • General administrative office experience
  • Excellent critical thinking, organizational, interpersonal, and communication skills, while having a positive and professional demeanor.
  • Experience navigating between multiple tasks frequently
  • Experience navigating and using Microsoft Office and being comfortable with learning new computer programs.
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A Retirement Plan with a 9% Employer Funded annual contribution
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Please note that a background check is required for employment.
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